The “Times Of India” has reported an article about the Vyttila mobility hub related to KSRTC. The article says that,

All is not well at the Vyttila Mobility Hub as the Kerala State Road Transport Corporation (KSRTC) expresses inability to re-route traffic through a partially functional system. The KSRTC has stated that long distance buses will continue to operate through the city till all required facilities are put in place at the Hub.

“The Vyttila Hub is not ready and long distance buses will avoid it. These services will pass through the KSRTC bus terminus in the city. Though we welcome the new system, all bus services cannot be re-routed till it becomes completely operational,” said Alexander K Luke, Chairman and Managing Director, KSRTC.

He added that KSRTC’s city services and those buses which had earlier been passing through Vytilla Junction would enter the Hub. Luke also said that KSRTC would introduce feeder services when the Hub was ready. “I have seen the drawings of the Hub and we are definitely willing to make use of the Vytilla Mobility Hub,” reiterated the Chairman.

KSRTC points out that the Hub lacks an office space for the Station Master and there is no rest room and canteen facility for staff. The list of KSRTC services operating through the Hub is not available and there is no public announcement system to inform passengers of arrival, departure and cancellation of services.

“Passengers come to the Hub unaware of the fact that buses proceeding to Northern Districts do not enter the place. The bus stops at Vytilla junction on National Highway (NH) 47 were removed. So, commuters heading to places like Aluva, Thrissur, Palakkad, Kozhikode and the like are forced to shuttle between the Hub, the bus stop on the NH and finally, the KSRTC bus terminus in the city to catch a bus,” said Sunil Kumar, Station Master posted at Vytilla. He also said that he had been receiving complaints from aggrieved passengers.

Meanwhile, Vytilla Mobility Hub Society (VMHS) Managing Director, M Beena said the concerns of KSRTC would be addressed. Cabins and restaurant facilities for staff will soon be introduced in the Hub. “The markings at the base will be done and provisions for public announcement system will also be introduced at the earliest. There is also a need for more lights,” she said.