Airport Staff Tears Up Passenger’s Ticket After He Missed Flight While Eating Noodles
The passenger, 43, checked in at 5pm for a 5.50pm flight from Hanoi to Ho Chi Minh, Vietnam but missed boarding because he was eating noodles. He became angry and was filmed yelling at Vietjet staff after they tore up his ticket.
Conversation Translation given below.
Staff: Sir, we closed the entrance at 17h30, but you came at 17h41
Passenger: Do you even use the speaker to call me in a single time? Don’t talk to me like that, I came soon, I even did check in, see the ticket…
Staff: please come check in counter to solve your problem.
Passenger: Call they come here!!!
Staff: Now we have to say that we require you come to the checkin counter because Vietnam Airline gonna take this place in a minute.
Passenger : I won’t go.
Staff: And now unfortunately I have to cancel your ticket ( tear the ticket).
Passenger : IT ( not her) dare to tear my ticket apart . You, you record this for me. She dare to tear my ticket apart ( telling to everyone).
Staff (explain to the security) : He come late at 17h41.
Passenger ( talk to the security ) : IT tore my ticket apart, who did she think she was?
Security : Calm down, I suggest you to come to the checkin counter to take a new ticket for the next flight, you are wrong, you came late, and you have to accept that
Passenger: Give the ticket to me, you dare to tear my ticket apart! (talk to the camera man) hey you see, she tore my ticket apart, Vietjet staff tore ticket apart in font of customer!!
In India, once a boarding pass is issued it becomes the duty of the airlines to make sure the passenger who has checked in boards the flight. Some people take this rule for granted and end up delaying flights as airlines keep announcing their name and ticket number sometimes for half an hour before they find them or finally decide to leave.
