The footage is confronting but Metro Trains wants parents and child carers to be aware of the dangers of using prams on train platforms.
In one clip, a pram carrying a newborn baby rolls away from a mother and father, slipping over the edge of the platform. The tiny infant is tipped out of the bassinet and onto the tracks.
Her parents take just seconds to react. They jump down and rescue the baby but it’s no doubt a moment that will haunt them forever.
In another incident, captured at Ashburton train station, a woman jumps down onto the train tracks to retrieve her empty runaway pram.
The video shows her pulling her toddler down onto the train tracks with her before dragging the pram to the opposite platform.
It’s shocking incidents like this, all captured on CCTV in the space of nine months and released exclusively to 9NEWS, that have prompted Metro to launch a new pram safety campaign.
“The footage definitely shows that it can happen so quickly,” Metro’s Rob Guest said.
“What we really want to reinforce is if a situation like that does occur, for parents or any member of the public that may be at our station, to hit that emergency button so we can immediately respond.”
There are hundreds of prams on the market. All models sold by Australian retailers must meet strict safety guidelines.
“They must have a wrist strap, red brake and five-point harness,” Michael Pane from Baby Bunting said.
“What we’d like parents and carers to be able to do is when they arrive at a platform, to turn their pram so it’s parallel to the tracks, apply the brake and hold their pram at all times.”
But safety features can only do so much.
“Supervision is always the number one and the key to preventing accidents like this,” Jason Chambers from Kidsafe said.
© Nine Digital Pty Ltd 2017